Privacy Policy

1. Introduction

The Atlantic Lottery Corporation (ALC) is committed to respecting and protecting the personal data that we collect from our users. This Privacy Policy explains how ALC collects, uses, stores, and shares your personal information.

2. Personal Information Collected

When you register an account with us or use our online services, we may collect various types of personal information from you. These include:

• Your name
• Email address
• Date of birth
• Postal code
• IP address

We also gather information about your device and browser when you interact with our platform. This includes details such as:

• Device type (computer, smartphone, tablet)
• Browser version and operating system
• Screen resolution and colour settings
• Language preferences

Additionally, we may collect usage analytics data to help us improve the quality of our services. This information is anonymised or aggregated where possible.

3. Cookies and Tracking Technologies

Our platform uses cookies (small files stored on your device) and other tracking technologies to enhance user experience and functionality. These tools enable features like:

• User authentication
• Customisation preferences
• Performance monitoring

We use both session-based and persistent cookies, depending on their purpose. You can disable cookies or withdraw consent at any time by adjusting your browser settings.

4. Communication Preferences

We respect your preference for how you receive communications from us. We will only send marketing emails if:

• You have opted in to receiving these messages
• There are changes to our platform that affect user terms and conditions

To manage your email preferences, please visit the "Account Settings" section of our website.

5. Data Storage and Retention

We store personal data for as long as necessary to maintain account functionality or comply with regulatory requirements. We also implement measures to protect against unauthorised access or destruction of stored information.

When you close your account, we will retain some basic details (e.g., name, email address) in order to prevent re-registration and protect your identity.

6. Security and Account Protection

We take various technical and organisational steps to ensure the security and integrity of our platform:

• Regular software updates and patches
• Secure data storage and encryption methods
• Two-factor authentication (2FA)
• Anonymised analytics reporting

Please note that no system can provide 100% absolute protection against cyber-attacks or human error.

7. User Rights

As a user, you have the following rights regarding your personal data:

• Access to your information: You can request access to and obtain details of any personally identifiable information we hold about you.
• Data correction or deletion: If there are inaccuracies in our records or if you wish us to delete your account, please contact support.

8. Compliance with Applicable Privacy Regulations

ALC is committed to complying with relevant data protection laws (e.g., General Data Protection Regulation (GDPR)) and regulations. Our policies and procedures aim to meet international standards for responsible personal data handling.

We ensure our third-party service providers adhere to strict standards of personal data security when integrated into our platform.

9. Third-Party Services or Integrations

Our website may link to external services, including social media platforms, help agencies, and other resources. Please note that these websites have their own distinct policies for handling user information.