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Cookies Policy

Cookies Policy

We use cookies to help us provide you with the best possible experience when using our website. In this Cookies Policy, we explain what cookies are, why they're used, and how you can control them.

What Are Cookies?

Cookies are small pieces of data that websites store on your device (computer, phone, or tablet) as you browse the internet. They contain information about your visit to a particular website, such as which pages you've visited or what's in your shopping basket.

Why Do We Use Cookies?

We use cookies for several reasons:

  • To make our site easier to use by remembering your preferences and settings
  • To understand how people interact with our website so we can improve it
  • To help us keep the website secure

Types of Cookies

There are different types of cookies, each serving a specific purpose.

Essential Cookies

Essential cookies enable core functionality such as security, network management, and accessibility. They are typically set in response to actions made by you with regards to your request for services, such as setting privacy preferences or filling out forms. If you block these cookies, some parts of our site may not work as expected.

Session Cookies

Session cookies store data temporarily while you're using the website and delete themselves when you close your browser or finish browsing the website in that session. They help us remember what's happening during a single visit to make things more convenient for you.

Persistent Cookies

Persistent cookies stay on your device even after you've closed your browser, allowing them to store data over longer periods of time (up to several years). These are used for analytics and performance purposes, tracking user preferences and settings across multiple sessions.

Functional Cookies

Functional cookies allow us to remember your login information so that we can display the correct content or provide a better overall experience. They also help with site search functionality by storing what you've searched for previously.

Analytics and Performance Cookies

These cookies collect anonymous data about how users interact with our website, allowing us to improve its performance, enhance user experience, and make informed decisions about future development. We use tools like Google Analytics to understand this information in a privacy-protecting way.

Your Cookie Preferences

You can control which types of cookies we store on your device by adjusting the settings within your browser or using our cookie preference centre (available from the footer of any page). You have the following options:

  • Allow all cookies: This option allows us to set all essential and non-essential cookies as they are needed.
  • Block all third-party cookies: If this is selected, only first-party cookies from our domain will be allowed. Some features might not work due to blocked content.
  • Disallow tracking cookies (including analytics): We use these to understand website traffic, improve the site for users and better manage marketing efforts. By selecting disallow, no such data can be collected.

Browser Cookie Controls

You also have control over cookies directly within your browser:

  • Most modern browsers allow you to see a list of all current or stored cookies
  • You can delete individual cookies at any time
  • Browsers often provide tools for setting preferences around types of tracking technologies, like "block third-party tracking" or similar options

Clearing or Disabling Cookies

You have several ways to clear or disable our cookies from your device:

  1. Delete specific cookies:
    • Browser menus usually allow you to see and delete individual cookies
  2. Change cookie settings within the browser (refer to 'Browser Cookie Controls')
  3. Manage cookies through third-party software
  4. If needed, block all types of cookies

Site Functionality Impact When Cookies Are Disabled

Some features may not work properly or be available when cookies are blocked:

  • Shopping carts won't remember your items as you navigate the site.
  • Personalization of content and services based on previous interactions with our website might stop working.

However, many of these issues can still be resolved by selecting specific preferences using browser controls if you don’t want to use cookies for that feature but need it to function.

Third-Party Integrations

We partner with trusted third parties to enhance the experience across our website. These partners set their own non-essential cookies on your device, enabling functions like:

  • Sharing content across social networks
  • Collecting feedback and opinions via surveys

Each of these providers follows a similar cookie policy regarding data collection.

Marketing or Communication Preferences

We respect your right to communicate with you in the way that's most convenient for you. We set non-essential cookies based on your communications preferences, which helps us personalize how we contact you about new products and features.

User Experience Improvements

As mentioned previously, analytics is a key part of this policy because it allows us to make improvements informed by real user activity. By adjusting settings in the footer preference centre or browser directly, users can decide if they want our tracking data collection for such improvements (third-party integration).

Aggregated Analytics Information

We collect information about how you and other visitors interact with our website but ensure that we do so in a way that protects your anonymity as much as possible. This helps us understand what changes to make on the site to improve its overall usability.

Technical Diagnostics and Performance Optimisation

To maintain high standards of performance, technical diagnostic tools might use cookies for testing different scenarios or ensuring pages load properly without compromising content quality.

The website is designed with various accessibility features like a high contrast mode. Some browsers have their own built-in options for adjusting visual settings to enhance readability.

Clearing Cookies

  • Clear individual cookies through the browser menu
  • Delete stored data at the beginning of each session
  • Enable 'Block Third-Party Tracking' or equivalent privacy feature

In this Cookies Policy, we aim to provide you with a clear understanding of how we use cookies on our website. If you have any questions about specific details within these pages, please don’t hesitate to reach out – it’s our goal that the content is as comprehensive and simple for everyone who browses online.